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Who we are-Vanone

Who we are

The UK’s No’ 1 European Removalist

Established in 2007, VanOne is the UK’s most popular European removal company, responsible for over four thousand moves per year to 29 European countries. The company already operates to 29 European countries with a staff of 57 and a fleet of 52 Renault Master and Fiat Ducato vans. Our customers rate us as not only the cheapest European removalist, but also the most reliable.

VanOne operates as a low cost, efficient and no frills service. This means we focus on the core elements of a removal. As we see it, there are just three elements that make up a successful removal, they are: price, security and service. By focusing on these, we’re able to offer affordability, peace of mind, and a pleasant moving experience to all our customers.

Also, when we say we move our customers from anywhere in the UK to Europe, we really mean it: we carry out removals from England, Wales, Scotland and Northern Ireland. We’ll also never turn down a removal based on the distance or complexity of the journey – so if you want to move from the Scottish Highlands to Sicily, or from the west coast of Wales to the North of Norway, we’ll take you there.

What we do

A summary of our service

At VanOne we constantly work to reduce the price of our international relocation services to Europe while increasing its value to our customers. Our network of fuel efficient vehicles and a UK based customer service centre makes this possible.

Low Price

  • Cheap removals to Europe
  • No hidden costs

Best Customer Service Vanone

Customer Service

  • UK based call centre
  • Keep you updated before, during and after your move

safe

Safety

  • Free insurance on all removals
  • Comply with all local, regional, and EU regulations

Fuel efficient vehicles

Environmental

  • Fuel-efficient vehicles
  • Use appropriate sized vehicle for every move

Advanced Technology VanOne

Advanced Technology

  • Fully automated on-line booking system
  • Easy ways of contacting us in UK and overseas

Free insurance on all removals vanone

Helpful Driver

  • One helpful driver to help with loading.
  • The same driver to help with unloading.


Our history in numbers

We’ll let the numbers do the talking
  • 2007 – 3 staff perform 152 moves
  • 2008 – 4 staff perform 400 moves
  • 2009 – 7 staff perform 694 moves
  • 2010 – 8 staff perform 904 moves
  • 2011 – 11 staff perform 1438 moves
  • 2012 – 15 staff perform 2200 moves
  • 2016 – 47 staff on track to perform over 4000 moves!
  • 2017 – we continue to grow (51 staff)
  • 2018 – we establish logistics centre in Poland.
  • 2019 – our new Customer Service Portal allows customers to track the location of their van on their phone.

Interesting facts and figures:

  • Since 2007 we have driven a total of 6998420 miles, the equivalent of driving round the world 174 times.
  • We have carried 11745 tons, the equivalent weight of 29 fully loaded 747 jumbo jet airplanes.
  • The quickest removal we have undertaken was from Lumbres, France to Canterbury. Total travel time: 2h 45min
  • The longest removal we have undertaken was from Stromness on Orkney Islands to Chania, Greece. Total travel time: 6 days
  • The hottest place we have traveled to is: Seville in Spain. Temperature: 32 C
  • The coldest place we have travelled to is: Levanger, Norway. Temperature: -28 C
  • The most interesting item we have transported is a painting by Laurence Stephen Lowry


Blogging opportunities

Are you a UK expat living in Europe?

We are currently looking for writers with experience of living in another European country to write articles in our “British Guide to European Moving“.

If you you have lived in Europe (excluding the UK) for one year or more and would like to share your experiences and knowledge of local customs, bureaucracy, and everyday life, we’d love to hear from you. Here are just some examples of the exciting subjects you could write about:

  • Finding a home
  • Getting a job
  • Starting a business
  • Meeting people
  • Dating
  • Festivals/Events
  • Laws and regulations
  • Dealing with government agencies

So what are you waiting for? Click below to get started.

Read more

british-guide-to-european-moving

Your Customer Service Team


Vanone-Team-John-Singleton

John Singleton

European Operations Manager

John Singleton joined the team in 2011. He is the master conductor at VanOne, responsible for managing and coordinating the entire fleet of vehicles. Every day he ensures the right vehicles get to the right addresses…

Vanone Team - Michael Heisenberg

Michael Heisenberg

Customer Service Assistant

Michael Heisenberg is an old hand at VanOne, having been with the company since its inception in 2007. His job is to ensure VanOne’s customer service team lives and breathes the values of delivering superb service…

Danielle Murillo

Customer Services Advisor

Danielle Murillo is a relatively new recruit, joining the team early last year. She is responsible for delivering the first class customer service which VanOne are renowned for. A typical day for her involves helping customers over…

Klaudia Pertek

Customer Services Advisor

Klaudia Pertek is another of VanOne’s young new recruits, having joined the team this year. She is responsible for looking after our most valuable asset – our customers. On a day-to-day basis, she helps customers over…

Tomasz Smoczyk

VanOne Team Member

Tomasz Smoczyk is a member of the VanOne international movers team. He assists with our European moves.

Patryk Kurlapski

VanOne Team Member

Patryk Kurlapski is an important member of the VanOne international movers team. He assists with the removals to and from Europe.

Mikolaj Rybarczyk

VanOne Team Member

Mikolaj Rybarczyk is a member of VanOne International Movers team.

Łukasz Busko

VanOne Team Member

Łukasz Busko is another important member of the VanOne international movers team.

Advantages

Cheapest European Removals

An efficient no frills service without all the unnecessary bells and whistles.

Super Fast Removals

Our vans, once loaded, depart straight to their European destination. The average journey takes just 24 hours.

Small, Medium and Large Removals

We’ll move anything from five boxes to the entire contents of a five-bedroom house.

Customer Service

Pricing Transparency and Excellent Communication

We believe the essence of any great removal service is clear and honest communication with its customers. That’s why we make sure our customers are 100% clear on what to expect from us. But communication isn’t a one-way street, so we also make sure we are 100% clear on our customers’ requirements. Therefore a removal coordinator assigned to your service will:

  • Discuss your needs with you in detail
  • Propose the right service level for you
  • Make all the charges clear to you
  • Instruct the international movers of your needs
  • Keep you informed throughout the move
  • Provide post purchase service


Meet some of happy customers

Stuart Dodd
 Lorry driver, Bath

Thank you again for the good service delivered by all of the VanOne team. Moving was simple with VanOne, and the price was much lower than I expected.

Hannah Stokes
 PHD Student, London

I used VanOne for a move from Zurich to London. The service was excellent value for money. The price offered beat several relocation other agencies. I requested quotes from several relocation agencies and VanOne was not…

Dawn Shaw
 Retired Nurse, Glasgow

We thank you, Daniel for your courtesy and careful attention during phone calls. We shall certainly recommend VanOne’s removals service to others in future. With best wishes and thanks to you all.